Rosemary Batt Call Center Research Materials
Collection Number: /4318
Kheel Center for Labor-Management Documentation and Archives, Cornell University Library
Title:
Rosemary Batt Call Center Research
Materials, 2000-2008
Collection Number:
/4318
Creator:
Batt, Rosemary
Quantity:
2 linear ft.
Forms of Material:
Research (document genres), research
notes.
Repository:
Kheel Center for Labor-Management Documentation and
Archives, Cornell University Library
Language:
Collection material in English
Rosemary Batt is the Alice Hanson Cook Professor of Women and Work at the ILR School,
Cornell University. She is a Professor in Human Resource Studies and International
and Comparative Labor. She received her BA from Cornell University and her Ph.D.
from the Sloan School of Management, Massachusetts Institute of Technology. Her
research focuses on comparative international studies of management and employment
relations, with particular attention to the impact of financialization on management
and employment and the globalization and restructuring of service industries and its
impact on low wage workers. She previously coordinated the Global Call Center
Project/. She has written extensively on human resource practices and their effect
on firm performance, the quality of jobs, and wage and employment outcomes.
Her work has appeared in such journals as the Academy of Management Journal, British
Journal of Industrial Relations, the European Journal of Industrial Relations,
Industrial and Labor Relations Review, Industrial Relations, International Journal
of Human Resource Management, and Personnel Psychology. She is co-author of Private
Equity at Work (2014) with Eileen Appelbaum; co-editor of the Oxford Handbook on
Work and Organization and co-author of The New American Workplace: Transforming Work
Systems in the United States, Cornell University Press.
Names:
Batt, Rosemary L.
Form and Genre Terms:
Research (document genres)
Research notes.
Access Restrictions:
Access to the collections in the Kheel Center is restricted. Please contact a
reference archivist for access to these materials.
Restrictions on Use:
This collection must be used in keeping with the Kheel Center Information Sheet
and Procedures for Document Use.
Cite As:
Rosemary Batt Call Center Research Materials #/4318. Kheel Center for
Labor-Management Documentation and Archives, Cornell University Library.
|
Container
|
Description
|
Date
|
|
| Box 1 | Folder 1 | 1995 | |
| Box 1 | Folder 2 | 1997 | |
| Box 1 | Folder 3 | 2001-2002 | |
| Box 1 | Folder 4 | 1998-2005 | |
| Box 1 | Folder 5 | 2000 | |
| Box 1 | Folder 6 | 1996-1999 | |
| Box 1 | Folder 7 | 2001 | |
| Box 1 | Folder 8 | 2008 | |
| Box 1 | Folder 9 | ||
| Box 1 | Folder 10 | 1993-1998 | |
| Box 1 | Folder 11 | 1993 | |
| Box 1 | Folder 12 | 1991 | |
| Box 1 | Folder 13 | 2003 | |
| Box 1 | Folder 14 | 1995 | |
| Box 1 | Folder 15 | 1997-2001 | |
| Box 1 | Folder 16 | 1997 | |
| Box 1 | Folder 17 | 1997 | |
| Box 1 | Folder 18 | 1997 | |
| Box 1 | Folder 19 | 2002 | |
| Box 1 | Folder 20 | 1994 | |
| Box 1 | Folder 21 | 2003 | |
| Box 1 | Folder 22 | 1998-2000 | |
| Box 1 | Folder 23 | 1997 | |
| Box 1 | Folder 24 | 1994 | |
| Box 1 | Folder 25 | 2001-2005 | |
| Box 1 | Folder 26 | 1999-2000 | |
| Box 1 | Folder 27 | 2001-2002 | |
| Box 1 | Folder 28 | 2003-2005 | |
| Box 1 | Folder 29 | 2008 | |
| Box 1 | Folder 30 | 1998 | |
| Box 1 | Folder 31 | 2001 | |
| Box 1 | Folder 32 | 1997 | |
| Box 1 | Folder 33 | 1996-1997 | |
| Box 1 | Folder 34 | 2007 | |
| Box 1 | Folder 35 | 1994-2000 | |
| Box 1 | Folder 36 | 1991 | |
| Box 1 | Folder 37 | 1997 | |
| Box 1 | Folder 38 | 1991 | |
| Box 1 | Folder 39 | 2000 | |
| Box 1 | Folder 40 | 2003 | |
| Box 1 | Folder 41 | 2002 | |
| Box 1 | Folder 42 | 1992-1995 | |
| Box 1 | Folder 43 | ||
| Box 1 | Folder 44 | 2004 | |
| Box 1 | Folder 45 | 2005 | |
| Box 2 | Folder 1 | 2005 | |
| Box 2 | Folder 2 | 2003 | |
| Box 2 | Folder 3 | 2004 | |
| Box 2 | Folder 4 | 2001 | |
| Box 2 | Folder 5 | 2003 | |
| Box 2 | Folder 6 | 2001-2005 | |
| Box 2 | Folder 7 | 2001 | |
| Box 2 | Folder 8 | 2005 | |
| Box 2 | Folder 9 | 2005 | |
| Box 2 | Folder 10 | 2005 | |
| Box 2 | Folder 11 | 2005 | |
| Box 2 | Folder 12 | 2000 | |
| Box 2 | Folder 13 | 2000 | |
| Box 2 | Folder 14 | 2003-2005 | |
| Box 2 | Folder 15 | 2004 | |
| Box 2 | Folder 16 | 1999 | |
| Box 2 | Folder 17 | 2002-2005 | |
| Box 2 | Folder 18 | 2004-2005 | |
| Box 2 | Folder 19 | 2002 | |
| Box 2 | Folder 20 | ||
| Box 2 | Folder 21 | 2005 | |
| Box 2 | Folder 22 | 2002 | |
| Box 2 | Folder 23 | ||
| Box 2 | Folder 24 | 2005 | |
| Box 2 | Folder 25 | 2005 | |
| Box 2 | Folder 26 | ||
| Box 2 | Folder 27 | 2002 | |
| Box 2 | Folder 28 | 2003 | |
| Box 2 | Folder 29 | 2001 | |
| Box 2 | Folder 30 | 2003 | |
| Box 2 | Folder 31 | 2002 | |
| Box 2 | Folder 32 | 1992-2005 | |
| Box 2 | Folder 33 | 2001-2004 | |
| Box 2 | Folder 34 | 2000 | |
| Box 2 | Folder 35 | 1997 | |
| Box 2 | Folder 36 | 2001 | |
| Box 2 | Folder 37 | 1998 | |
| Box 2 | Folder 38 | 2004 | |
| Box 2 | Folder 39 | 2005 | |
| Box 2 | Folder 40 | 2003-2004 | |
| Box 2 | Folder 41 | 2003-2004 | |
| Box 2 | Folder 42 | 2001 | |
| Box 2 | Folder 43 | ||
| Box 2 | Folder 44 | 2004 | |
| Box 2 | Folder 45 | 2004 | |
| Box 2 | Folder 46 | 2000 | |